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FAQs

At RSpec Performance Products, we want you to have an easy and enjoyable shopping experience. For ease of use, we have compiled a list of the most frequently asked questions by our customers. Please check the list below and if there’s a question that isn’t listed or you require further assistance, please drop us an email via the contact tab on the homepage and you will receive a prompt reply from a member of our customer services staff.

Q. Who are we?
A. RSpec Performance Products is a UK based company that supply high quality automotive performance parts worldwide. We pride ourselves on providing high quality performance parts at very affordable prices to both the automotive industry and directly to general car enthusiasts.

Q. Is my information on www.rspec.co.uk secure?
A. Yes. Any page at www.rspec.co.uk that asks you for personal information is highly secure. Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process.

At www.rspec.co.uk, we use secure servers to protect your personal information, including your name, address, and credit card information.
Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for your personal information. The URL address displayed at the top of the page for where personal information is required should always begin with https:, the s at the end shows that the page is secure and cannot be read by any unauthorised person.
To further ensure your security, we use state-of-the-art SSL (Secure Sockets Layer) encryption to protect your personal information from unauthorized use. Please see our privacy notice on how we protect your information.

Q. Why do I have to register before I can complete Checkout?
A. To complete an order at www.rspec.co.uk registration is necessary. Creating an account with RSpec Performance Products allows you to shop faster, track the status of your current orders and review your previous orders. You will only need to register once. After this, to complete checkout, you only need to sign in with your email address and password, no other information besides payment details will be needed.

You do not need to create an account to browse at www.rspec.co.uk nor do you need to register to add items to your Shopping Basket.

Q. Which payment methods and Credit Cards does www.rspec.co.uk accept?
A. We accept all major credit/debit cards, which are Visa, Visa Electron, Switch, Maestro, Solo, MasterCard, Delta and American Express. All of these are listed at the bottom of the page. We also accept Paypal. UK residents may also submit payment via Cheque or Postal Order.